Educational Master Classes

How to Gain, Train and Maintain a Successful Workforce

Practical tips, tools and proven ideas on how to build a dynamic sales force, this will be a  workshop focusing on practical and useable ideas laced with examples and stories of top performers and leaders around the World.

Frank has presented this workshop to organisations and sales managers around the world. Some of the concepts Frank will cover during this seminar include:

* What it takes to succeed in sales

* Knowing & understanding people

* Ego drive

* The recruitment process

* Job matching & effective recruitment strategies

* Sales Success Profile - an assessment tool that measures strengths & weaknesses in 13 different sales skills

* Hiring for attitude, training for skills

* Sales & sport ? the critical connection

* Profiling your ideal recruit

* Recruitment mistakes and how to avoid them

* Management & leadership skills

* Motivation & counseling

* Team building strategies

* Effective training strategies

* Joint calling and effective feedback

* Mentoring

* Coaching

* Recognition & reward

* Understanding goal setting, targeting and monitoring

* Setting & maintaining standards

* Improving average performance

* The success plan to build a winning sales team

Frank Furness is an international motivational speaker, trainer and recruiter.

His credentials include 20 years of exceptional business success in sales, management, training and recruiting.

Frank has helped audiences around the world to shine with improved sales, leadership and communication skills.

Speaker: Frank Furness

Smart Habits for Strategic Thinking

A coaching session on event planning and management, covering the basics from conception to a successful delivery, with tips and case studies on how to best negotiate your way towards maximum impact and minimal cost.

Today’s event audiences always expect high quality experiences. Creating that memorable event, for all the right reasons, is no easy task. So how do you organise an event that delivers on all fronts? This short master class will give you an insight into our unique 10 stage event management planning tool, which has been designed with only one thing in mind: to enable event managers to deliver outstanding events.

Chris Powell is a self employed event manager and trainer of 15 year’s experience. He has been a local authority events manager, events director of a range of different events and festivals, as well as helping a variety of different organisations deliver their events, as a freelance events manager. As an events management trainer, Chris is employed by a range of organisations and associations to deliver a variety courses and coaching sessions to first time event organisers right through to experienced event managers. With some 500 events successfully completed and over 1000 events managers trained, Chris knows a thing or two about how to deliver successful events. His event management experience covers arts and cultural events, music events, community and major festivals, sports events and business events. Chris passionately believes in the value, importance and tremendous impact that great events can have in our business and private lives and as such has always been happy to help organisations and individuals deliver events they can be proud of. 

Event coach: Chris Powell

Careers advice and CV surgery

Advice and guidance from event recruitment specialists. What do event companies look for in an employee? How is the job market in events currently looking? CV advice, interview skills and much more!

Freelance over permanent – is freelance work the right road in this economic climate?

Xchangeteam  will explain how to adapt and grow your career in this economic climate.  Is freelance the way to go?  Top tips for becoming a freelancer, Ltd company or sole trader,  how to decide your daily rate as well as general advice on freelancing.

How to write the perfect CV

Are you applying for jobs and not getting interviews?  Xchangeteam will talk you through writing the perfect CV and getting the right “hook” to secure an interview

Interview tips – dos and don’ts

Xchangeteam will help you through the nerve-wrecking experience of the first interview.  What to say and more importantly, what not to say!  Body language and handy hints to make you and the interviewer relax

This will be followed by one-to-one sessions with Xchangeteam agents offering personal career advice.

Presented by XChange Team
Katherina Breen, Rodney Crouch, John Olejnik, and Maggie Maupin

Big Ideas

An inspirational masterclass on experiential marketing and a refreshing insight into the fact that although the power of the Big Idea can be immense the implementation budget can be surprisingly modest!

All About The Idea are into big ideas. Ideas that transform companies, solve problems and create opportunities.  Derrick Tuke-Hastings has long been a bona fide inspiration to anyone in the live events industry as well as being described as being an 'impassioned fan of the power of experience'.   The founding partner of Park Avenue has been involved in shaping some of the world's leading brands.

He has been dynamic in selling the British Airways brand over the past decade, rejuvenating its image and, on one memorable occasion, helping it run the world's largest simultaneous event across 63 countries.

His creative achievements are all the more impressive for their scale. In conjunction with British Airways, he created the Home Planet zone at the Millennium dome, created the heavily publicised switch -on moment for the London Eye and handled the global farewell to Concorde.

Presented by Derrick Tuke Hastings